Writing, work, and the questions between them

Follow a question.

Start with something you want to understand. Search the published work, or follow one of three reading trails I’ve put together.

Browse case studies →Browse all writing →

Find a passage

What are you looking for?

Try a topic, a project, or a question. Results link directly to the published work and the evidence behind it.

Authored reading trails

A few places to start.

These sequences connect specific questions across the work. Each piece keeps its own context and evidence limits.

01 · Patient access

What helps a patient reach care?

Follow the work from understanding a message to completing the next step and finding the destination.

  1. Designing the Message as Care

    Begin with what the patient receives: a reusable message system and the questions a message needs to answer.

  2. Mailing a Kit Is Not Delivering Screening

    Then follow the whole outreach pathway, where mailing a kit is only one step toward a valid result.

  3. Jefferson Maps: Local Intelligence at Call Speed

    Finally, consider the destination: helping outreach staff explain where care is available and how to get there.

02 · Evidence and measurement

What does the evidence actually establish?

Align the counting unit, examine observed change, and trace a claim back to its source.

  1. Eight events. Five appointments.

    Try the synthetic appointment example. The first question is what each report counts.

  2. Penn AQM Customer Service Workshop Evaluation

    Move from counting to evaluation: a matched comparison helps examine a workshop while preserving uncertainty about attribution.

  3. From public data to usable evidence

    Then inspect the infrastructure behind an explanation: source identity, provenance, and the boundaries of working research components.

03 · How I learned to build

How did I learn to ask these questions?

Three accounts of learning through computing, science, and the effects of systems on people.

  1. Learning CS50 at 256 Kilobits per Second

    Start with learning to break a software problem into parts that can be represented and tested.

  2. Science's Place in Our Social System

    Next, consider how research and public health changed the way I understood evidence and the institutions that produce it.

  3. Patient Safety and the Slack in the Institutional Line

    End on the clinical floor, where an ordinary safety problem exposes the distance between a frontline signal and an institutional response.